Effective Date: January 2025
Operated by: SIA Group LLC, a United States Limited Liability Company ("ShipAgents," "we," "our," or "us")
By accessing or using ShipAgents.io (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not access or use the Service.
Use of the Service constitutes acceptance of these Terms, our Privacy Policy, and any policies referenced herein. Continued use after updates constitutes acceptance of revised Terms.
ShipAgents.io provides an AI agent development platform featuring Roki, our AI agent builder, along with 880+ integrations and deployment tools. We may modify, suspend, or discontinue any feature at any time without liability.
5.1 Credits are allocated through active subscription tiers and reset on renewal.
5.2 Credits are non-transferable, non-refundable, and expire at the end of each billing period.
5.3 Users are solely responsible for monitoring credit balances and usage.
5.4 All payments are processed in U.S. dollars via Stripe.
5.5 All sales are final and non-refundable. Cancellation prevents future renewals but does not refund unused time or credits.
5.6 Users are responsible for all applicable taxes, currency conversions, and banking fees.
We may change subscription prices at any time upon notice via email or through the platform. Existing subscribers may retain prior pricing for up to ninety (90) days before new pricing takes effect.
7.1 The Service integrates with Third-Party Services. Users must maintain valid accounts and credentials for such services.
7.2 Users are responsible for all charges, rate limits, or account actions incurred through connected Third-Party Services.
7.3 ShipAgents does not warrant availability or performance of any external integration and is not liable for outages, restrictions, or data loss resulting from them.
7.4 Users must comply with all policies of integrated providers, including Composio, OpenAI, and Anthropic.
8.1 Users are solely responsible for all AI-generated outputs, messages, or automations created using the Service.
8.2 Use of the Service to impersonate individuals, misrepresent affiliations, or violate laws is prohibited.
8.3 Users must have legal rights to all content provided to or generated by AI agents.
9.1 ShipAgents follows data-protection practices consistent with GDPR, CCPA, and similar regulations.
9.2 Personal data is stored on secure infrastructure and encrypted in transit.
9.3 Upon account closure, personal data is deleted; anonymized data may be retained for analytics.
9.4 Users may request deletion by contacting shipagents.labs@gmail.com; requests are processed within thirty (30) days.
10.1 All Service software, designs, and materials are owned by SIA Group LLC.
10.2 Users grant Roki a non-exclusive, worldwide license to host, process, and transmit their content solely to operate the Service.
10.3 Users may not copy, modify, or distribute Service materials without written consent.
11.1 Users shall not use the Service for spam, phishing, scraping, or other abusive activity.
11.2 Excessive or automated requests beyond normal usage are prohibited.
11.3 Violation may result in suspension or termination.
12.1 Accounts may be terminated for abuse, breach, or non-payment.
12.2 Inactive accounts with no login or payment for six (6) months may be permanently deleted without notice.
12.3 Termination does not entitle any refund or data restoration.
The Service is provided "AS IS" and "AS AVAILABLE." We disclaim all warranties, express or implied, including merchantability, fitness for purpose, and non-infringement.
14.1 To the maximum extent permitted by law, ShipAgents's total liability shall not exceed the total fees paid by the User in the twelve (12) months preceding the claim.
14.2 ShipAgents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or goodwill.
14.3 ShipAgents shall have no liability for Service interruptions, downtime, delays, errors, or failures caused by third-party providers.
Users shall indemnify and hold harmless SIA Group LLC, its officers, employees, and affiliates from any claims or damages arising out of: (a) use of the Service; (b) violation of any law or right; or (c) content or data uploaded or transmitted by the User.
16.1 These Terms are governed by the laws of the State of Delaware, United States.
16.2 All disputes shall be resolved by binding arbitration in Delaware under the rules of the American Arbitration Association.
16.3 Users consent to the exclusive jurisdiction of the Delaware courts for matters not subject to arbitration.
The Service is operated from the United States but accessible worldwide. Users are responsible for compliance with all local laws and regulations.
We may revise these Terms at any time. Updates become effective upon posting, and continued use constitutes acceptance.
For any questions or legal correspondence:
Email: shipagents.labs@gmail.com